Papers Under Review and Working Papers

Saman Modiri, Scott Fay, Not So Fast! How Delivery Time Impacts a Multi-Channel Retailer’s Profit

Saman Modiri, Scott Fay, The Role of Delivery Performance in Shaping Customer Satisfaction in Multi-Marketplace Platforms: Evidence from Brazilian E-Commerce

Saman Modiri, Liangbin Yang, Amiya Basu, A Multi-Metric Approach to TV Advertising Effectiveness